Answers before you book the demo.
Pricing, POS, commissions, and launch — the questions restaurant operators ask first. Still stuck? Call or email support.
1-800-985-TILVO · support@tilvo.ai
The short version of how Tilvo works.
If a product page would answer it better, we’ll send you there. These are the questions that should not require a sales call.
Platform
What is Tilvo?
Tilvo is a restaurant growth platform for websites, commission-free online ordering, branded apps, loyalty, marketing, Voice AI phone ordering, kitchen display, and owner reporting — in one connected system.
Is Tilvo only a website builder?
No. The website is the storefront. Ordering, loyalty, campaigns, Voice AI, delivery routing, and kitchen tickets are part of the same product.
Can Tilvo replace Owner.com-style tools?
Yes. Tilvo covers the same direct-growth loop — website, SEO, ordering, app, loyalty, and marketing — and adds Voice AI ordering, free KDS, and deeper operations workflows.
Do I have to switch POS systems?
No. Tilvo connects to the POS you already run. Square, Toast, Clover, and SpotOn are the primary menu and ticket connections.
Ordering and fees
Is Tilvo really zero commission?
Yes on owned-channel orders. Payment processing, SMS, voice minutes, or carrier usage can still create pass-through costs. There is no marketplace cut on Tilvo website, app, or Voice AI orders.
What is the starting price?
The core platform starts at $199 per restaurant per month. Multi-location, enterprise, and high-usage Voice AI needs are quoted from a demo.
Can marketplace orders still hit the kitchen?
Yes. Delivery integrations are built so Uber Eats, DoorDash, and similar channels can land in the same kitchen visibility as Tilvo website, app, and Voice AI orders.
Launch and support
Do you handle setup and migration?
Yes. Tilvo is sold as a managed launch: website, menu import, POS connection, ordering, app, campaigns, and kitchen workflow setup.
Can I cancel?
Month-to-month after launch unless a custom enterprise agreement says otherwise.
How do I reach support?
Call 1-800-985-TILVO, email support@tilvo.ai, or use the contact page. Support hours are weekdays, 9am–6pm Eastern.
Where is Tilvo based?
Tilvo is a product of Iventra LLC at Tilvo Systems Inc., 100 Biscayne Blvd, Suite 2100, Miami, FL 33132, US.
Didn’t find it?
Book a walkthrough or write support. We’ll answer against your restaurant’s actual website, POS, and ordering setup.
